WE ARE HIRING A PARTNERSHIPS MANAGER

Ever opened a new bank account and got a weekend away? Spent on fashion and received a personal styling session? Picked up groceries and walked away with cinema tickets?

If so, you’ve probably experienced a TLC Worldwide campaign - without even knowing it.

At TLC, we help the world’s biggest brands drive customer acquisition, loyalty and engagement with emotionally engaging, experience-led rewards. From global banks to high street retailers, our programs are designed shift behaviour, boost ROI and build genuine brand love – at the fraction of the cost of discounting and cash offers. Backed by COSMOS, our all-in-one program platform, we deliver personalised campaigns at scale with live data, smart insights, and seamless customer journeys.

We’ve spent 30 years mastering what moves customers; combining deep consumer insight, a global network of 100,000+ rewards, and a unique ability to drive measurable ROI for brands.

We’re 400+ people strong, across 15 global hubs. A collective of marketers, creatives and strategists who care about doing great work - and having fun while we do it. We celebrate bold thinking, empower growth, and champion the kind of culture that helps people thrive.

Here are a few things that we've got to offer:

• Dynamic & collaborative team in a creative environment with exposure to global clients & colleagues - Check out our clients
• Weekly webinars to support your development through our People Academy
• Annual TLC Wellness Week and programmes throughout the year
• TLC Culture Club - including seasonal social events, tasty lunches & more
• TLC Gives Back - volunteering opportunities, including off site visits and volunteering leave
• TLC Rise - supporting and empowering women into leadership roles
• 'Frankies' - Our very own awards ceremony where we walk down the TLC red carpet in our best outfits
• TLC Owner's Club - Everyone that is part of the TLC experience contributes to our success, which is why we all own a piece of TLC as part of our share holder scheme

We are hiring a Partnerships Manager to grow and nurture our network of rewards partners, from restaurants and wellness brands to activity providers, who play a vital role in delivering the incredible consumer experiences that fuel our brand campaigns.

At TLC Worldwide, we are not about discounts, we are about experiences. Whether it’s a free coffee, a spa treatment, or a weekend adventure, our rewards help brands connect with customers in more meaningful ways. And our partners are at the heart of it all.

This role is all about building long-term relationships with partners, understanding their business needs, and ensuring they see the value in being part of our rewards network. You’ll work closely with our internal teams to ensure our campaigns deliver value for everyone, our partners, our clients, and our consumers.

What You'll Be Doing

• Growing and nurturing TLC’s UK partner network, across sectors including dining, wellness, and activities
• Building strong relationships with partner businesses, acting as their go-to contact and champion within TLC
• Proactively identifying and securing new partners, spotting commercial opportunities and aligning them with client and campaign needs
• Using our CRM system to manage partner data, track interactions, and report on performance to drive long-term value
• Delivering and maintaining high-quality partner experiences, ensuring their participation in campaigns is seamless and valuable
• Identifying new partner opportunities, pitching the benefits of our network and campaigns with clarity and enthusiasm
• Owning the end-to-end partner onboarding and retention process, including data accuracy, contract management, and performance reporting
• Contributing to the evolution of our rewards portfolio, bringing new ideas and insights to enhance campaign delivery
• Ensuring TLC’s reward propositions are always best-in-class, from feasibility testing to in-market performance

What we're looking for:

• Outstanding communication and interpersonal skills with a persuasive edge
• Proven experience in partner recruitment and relationship management
• Solid presentation skills and a flair for storytelling
• Strategic negotiation talent with a clear commercial mindset
• Proactive and curious, with a drive to seek out new opportunities and optimise existing ones
• Confident with CRM systems and data-driven reporting
• Attending relevant industry events to build relationships and spot new opportunities
• Organised, detail-focused, and able to manage multiple priorities
• Calm under pressure, collaborative by nature, and always solutions-focused

Being a people-led business, we hire upon values and believe that our people are what make the beloved TLC culture so unique.

At TLC we aim to create a ‘world within the world’ that is free from prejudice, bias and inequity.

A world where diversity is valued and celebrated, and where we work hard to ensure all our wonderful people are given equal opportunity to succeed.

If you're excited by everything we've told you, then it's time to apply!