⭐⭐⭐ WE ARE HIRING A STRATEGIC ACCOUNT EXECUTIVE ⭐⭐⭐

Are you ready to join the world's premier MarTech solution?

TLC has become THE global MarTech solution to reward consumer behaviour with experiences. Now operating from 14 worldwide hubs, the TLC COSMOS Platform connects millions of consumers with over 150,000 experience reward venues. We trust in decades of proprietary data to ensure we offer the right experience to every individual.

In 2024, TLC formed a strategic partnership with BD-Capital, a private equity firm. The collaboration provides both financial backing and strategic guidance, fueling TLC's mission to enhance its market leadership and expand its global footprint in data-driven loyalty solutions.

At TLC, we know that experiences make life more rewarding!

We are looking for innovative, passionate and caring people to join our team and help us continue to build our success story!

Job purpose

The role involves working closely with the MD to achieve Sales Targets and world class work. Assist her new and current business opportunities, meetings, presentations, client proposals, internal projects, processes and overall content for the agency.

• Develop a complete understanding of TLC business and culture
• Preparation of documents on behalf of the MD.
• Participate in intro meetings – ability to present TLC, prepare the meeting, select relevant case studies, and ask key briefing questions based on the sector.
• Prepare briefings and lead brainstorming sessions.
• Brief and follow up with Account, Partnership, Creative and Planning teams, ensuring all process are being followed and internal approval.
• Working closely with Creative and Strategy departments to create decks for the MD. These would be used in creds meetings, client proposals, etc
• Develop and present commercial proposals for tactical promotion or loyalty campaigns – including TLC credentials, brand insights, audience analysis, case studies, strategic recommendations, mechanics, prize structure/justification, and pricing – ensuring the best solution for each client.
• Draft contracts (based on our templates), manage handovers, and follow up on reports.
• Maintain strong client relationships.
• Contribute to the overall quality and success of TLC and its clients.
• Collaborate with the team on new opportunities and approaches for clients, thinking big and proactively about revenue potential.
• Organize pending tasks and follow-ups internally and with clients.
• Co-ordinating schedules for client and internal meetings
• Executive team meeting minutes
• Formatting documents and presentations (Hugs, Conferences)
• Ensuring that processes and actions from meetings and projects are being followed and report back to MD.
• Research and prepare information for client/partner/external meetings.
• Logging CRM interactions on behalf of the MD
• Assist in client and partner meetings with the MD (calls and face to face). Take notes and manage next steps
• Assist in internal meetings with the MD and represent the MD at times of absence in certain meetings. Take note and manage next steps.
• Client contact; confident to contact potential and current MD clients by telephone and email on a daily basis to follow up and advise in accordance with the MD´s requirements.

Skills and qualifications

• Experience in account management, or strategic planning teams.
• Sales skills – essential to be a commercial person
• Strong commitment to goals and results.
• Fantastic attention to detail, good communication and interpersonal skills. Positive attitude and good teamwork skills
• Excellent time management and organisation skills, ability to multi-task and prioritize.
• Strong written and verbal communication skills.
• Extensive and advanced experience using power point & excel
• Able to work independently and effectively. Flexible and able to multi-task. Can react well to changing priorities, reorganise work plans and remain focused on the tasks in hand.
• Advanced/Fluent in English

Personal attributes

• This role would suit somebody who is self-motivated, enthusiastic and has a positive attitude to work.
• We offer a collaborative, creative environment where no two days are the same, so being able to adapt and accommodate is key to being successful in this position.
• Excellent interpersonal and communication skills.

🥳 Here's what we've got to offer:

• Dynamic & collaborative team
• Creative work environment
• Career progression and upskilling opportunities
• Weekly Happy Hour
• TLC Wellness
• Global Clients & Team exposure
• TLC 'Fun Club' & Social Calendar (known to include pizza deliveries!)
• TLC Gives Back - Charity partner/off site days.
• 'The Frankies' - Our very own awards/staff recognition event. 🏆

Being a people-led business, we hire upon values and believe that our people are what make the beloved TLC culture so unique.

At TLC we aim to create a ‘world within the world’ that is free from prejudice, bias and inequity.

A world where diversity is valued and celebrated, and where we work hard to ensure all our wonderful people are given equal opportunity to succeed.

If you are ready to be part of the TLC Worldwide success story, click to apply today! 📝 

😁 We look forward to seeing your application!