⭐⭐⭐ WE ARE HIRING A REVENUE OPERATIONS MANAGER ⭐⭐⭐                                   

Are you ready to join the world's premier MarTech solution?

TLC has become THE global MarTech solution to reward consumer behaviour with experiences. Now operating from 14 worldwide hubs, the TLC COSMOS Platform connects millions of consumers with over 150,000 experience reward venues. We trust in decades of proprietary data to ensure we offer the right experience to every individual.

In 2024, TLC formed a strategic partnership with BD-Capital, a private equity firm. The collaboration provides both financial backing and strategic guidance, fueling TLC's mission to enhance its market leadership and expand its global footprint in data-driven loyalty solutions.

At TLC, we know that experiences make life more rewarding!

We are looking for innovative, passionate and caring people to join our team and help us continue to build our success story!

Job Summary:

This Revenue Operations Manager will drive alignment between marketing, sales and client success teams and optimise revenue processes, enhancing operational efficiency. The Rev Ops Manager will work closely with local leaders as well as working with the global Revenue Operations team to champion best practices from across the 14 markets.

This is not a role to ‘keep the lights on’ and run a business cadence so we need someone who is a change agent and loves building roadmaps and directing projects to success. Some of the exciting projects you could be working on include:

• Customer journey value mapping
• Market sizing, ICP and Personas
• Account/contact segmentation and scoring
• Marketing automation setup
• Lead scoring & routing
• Lead Development/Sales Engagement (sequences)
• Win/Loss Program and reporting
• CPQ

Please note: We are looking for candidates who have had good experience in marketing automation and marketing ops as there is lots of work to be done there!

You Will Love it Here If:

• You thrive with the energy and pace of scale up environments as we have ambitious plans to grow with recent investment
• You like to work as an advisory partner – not just completing requests but adding more value, asking good questions, making suggestions
• You like ‘building’ things

Qualifications:

• Experience in revenue operations, sales operations, or a related field
• Familiarity with CRM systems as well as martech/marketing automation
• Familiarity with data analysis tools (e.g., Tableau, Power BI)
• Excellent analytical and problem-solving skills
• Ability to influence stakeholders
• Exceptional communication and presentation skills
• Ability to work independently and as part of a team in a fast-paced environment
• Ability to prioritise efforts towards those actions with the greatest results
• Detail-oriented with an ability to balance accuracy with speed of execution

Desirable Skills:

• Strong marketing operations experience
• Project management experience
• Team management experience. The ambition is for this role is for it to eventually develop into a leadership position

🥳 Here's what we've got to offer:

• Dynamic & collaborative team
• Creative work environment
• Career progression and upskilling opportunities
• Weekly Happy Hour
• TLC Wellness
• Global Clients & Team exposure
• TLC 'Fun Club' & Social Calendar (known to include pizza deliveries!)
• TLC Gives Back - Charity partner/off site days.
• 'The Frankies' - Our very own awards/staff recognition event. 🏆

Being a people-led business, we hire upon values and believe that our people are what make the beloved TLC culture so unique.

At TLC we aim to create a ‘world within the world’ that is free from prejudice, bias and inequity.

A world where diversity is valued and celebrated, and where we work hard to ensure all our wonderful people are given equal opportunity to succeed.

If you are ready to be part of the TLC Worldwide success story, click to apply today! 📝 

😁 We look forward to seeing your application!